Frequently Asked Questions
All orders are subject to factory acceptance
1% 10 days, net 30 days to favorably rated accounts. A 50% deposit will be required from all other accounts with an initial order. Late charges will be assessed at 1 1/2% per month.
No less than two shades or multiples of two, unless indicated otherwise by the number in parentheses (and its multiples) on the left side of the price list. Shades no falling within multiples will have an additional $3.00 per shade.
Unless specific routing instructions are given, all shipments will be FOB factory and will be shipped by the most direct and fastest carrier. (We also pass on to our customers any freight discounts from our carriers)
No merchandise will be returned without written notice from the factory. No deductions from the invoice may be made without written factory authorization.
Normal deliveries are within 2-4 weeks upon receipt of order
There will be a $3.00 charge per carton
We do not guarantee UPS. All freight claims must be placed with the carrier when goods are delivered